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Verizon service now in Chinese languages

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The addition of the new center means the company can now service Chinese-speakers throughout the country, according to a Verizon spokeswoman."We understand that sometimes it's just easier to conduct business in your own language," said Clare Fang, group manager for multicultural marketing. New areas included in the broadcast range include Pennsylvania, New Jersey, Delaware, Virginia, Maryland, Washington, D.C., and West Virginia.Over the last 10 years, Verizon has provided language support in Spanish, Russian, Korean, Vietnamese and Chinese. The multi-media company employes more than 1,000 foreign-language customer service representatives in its 13 consumer multicultural sales and solution centers nationwide.For assistance in Chinese, customers can call toll free at 888-878-9188.Reach reporter Scott Sieber by e-mail at news@timesledger.com or by phone at 718-229-0300, Ext. 138.

Posted 7:13 pm, October 10, 2011
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