Big changes underway at McDonald’s in Queens

Assemblywoman Alicia Hyndman was on hand at to oversee the changes made to one of the newly transformed McDonald’s in Queens.
TimesLedger Newspapers
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State Assemblywoman Alicia Hyndman (D-Springfield Gardens) was at a meet-and-greet Monday with Paul Hendel, a Rosedale McDonald’s owner and operator who also serves as the president of the New York Tri-State McDonald’s Owner/Operators Association.

While Hyndman was learning to make a Filet-o-Fish sandwich at the fast-food joint located at 244-10 Merrick Blvd., Hendel pointed out that all of the McDonald’s restaurants in the city were owned and operated by independent franchisees and that the hundreds of eateries across the city have many changes underway.

The fast food restaurant giant will be transforming 14,000 of its restaurants around the United States, with the most upgrades taking place in New York City, according to spokeswoman Amanda Pisano.

Pisano said that within the five boroughs there are 209 McDonald’s, 52 of which are in Queens.

The enhancements are meant to increase service and convenience and will include self-order kiosks, as well as table service and mobile ordering.

Of the more than 200 restaurants in New York City, 75 have already have been augmented, including 20 in Queens.

Dozens of McDonald’s are slated for improvements later this year and throughout New York City and all of the 14,000 restaurants within the United States will have updates by 2020.

From January through March 2018 the company made several other bold announcements.

The company intends to serve all of its goods in renewable, recyclable or fiber-based packaging from certified sources where no deforestation occurs by 2025. Within that time frame, the fast-food chain plans to finish enhancing all of its menu offerings at all of its restaurants.

In 2022 all Happy Meals at McDonald’s 120 markets with have healthier options with a calorie intake equal to or less than 600.

This will also include making kid-sized fries which have a lower sodium count than the small fries, less sugar in chocolate milk, and more bottled water will be offered.

The company also wants to cut its use of greenhouse gases by 150 million metric tons by 2030.

It plans to do so by responsibly sourcing food, promoting renewable energy and recycling.

This year it will also cut its time frame for awarding tuition assistance its Archways to Opportunity program for staff and managers attending college and increase its scholarship offerings.

Instead of receiving tuition assistance in nine months, employees can receive it in 90 days of working at McDonald’s. Eligible staff will get $2,500 annually instead of $700 and eligible managers have access to $3,000 annually instead of $1,050.

Since 2015, 60 Rosedale employees of Hendel have received $67,000 in tuition assistance.

Reach reporter Naeisha Rose by e-mail at or by phone at (718) 260–4573.

Updated 12:32 am, July 10, 2018
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Reader feedback

THINK from Queens says:
AND this is what our tax dollars go to pay, a hack elected official, Alicia Hyndman, to flip burgers, when here community of Jamaica has so many problematic quality if life issues. These folks are supposed to be PUBLIC SERVANTS, not acting like the low-class Kardashian clan, making sure they get into every photo op possible.

HYNDNMAN, you have a job and responsibility to the community you were put into office to serve, not serve fish fillets at McDonalds, the reason why people are so unhealthy and obese. Amazing Senator Leroy Comrie, the biggest hack of all, was not there to take place in yet another photo op waste of time.
April 15, 7:07 am
Paul from Laurelton says:
This is what elected officials are doing as opposed to making the community they serve better. The whole Jamaica community is a mess. Ever drive on Merrick Blvd. From Jamaica Ave all the way to Laurelton, it is one big mess. From all the auto body shops that have taken over by putting their vehicles up on sidewalks, on the streets (including residential side streets) and blocking the one lane of Merrick heading toward Jamaica Ave, plus all the double parking that goes on there making it dangerous for drivers. This would not happen in a white area, yet Hyndman spends time playing a minimum wage worker, while collecting a hefty paycheck with great benefits and a pension, but us residents who care about our community have to deal with so much nonsense and no kind of enforcement of laws that are on the books.

So fed up with these elected officials, especially in communities of color where they do nothing and our communities look like crap. Sure some of the people here cause issues, but it seems that all of these elected officials seem to do absolutely nothing, except this kind of nonsense in the article. Ironic that Jamaica has an obesity problem and Hyndman promotes this company.
April 15, 3:42 pm
What are you thinking from Queens says:
This elected official really thinks that those who go to McDonald's want table service, mobile ordering and kiosk ordering? Sorry lady, what we want is a human to take our order and give us our food. We don't want table service; if we did we would go to the few remaining diners around. Get your head out of your butt please.
April 16, 2:13 pm
ARE YOU CRAZY from Queensville says:
It is McDonald's, the crap food place of all crap food places. People who go there could care less about table service, customer service or healthy choices. They just want to shove tons of fat, salt, artificial colors/flavors and fake fish inside their obese bellies.

This Jamaica Queens elected official cracks me up even being there considering that her district has the most obese and unhealthy people in Queens. What an A-hole.
April 16, 3:12 pm

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